01
Return Window
Please contact us within 7 days of receiving your order if there is a problem.
Legal
Refund Policy
We want you to be happy with every purchase. Here is how returns and refunds work.
update Last updated September 2026
02
Eligibility
Only damaged or defective items qualify for a return. Products must be unused and in their original packaging. Used, opened, or tampered items cannot be refunded.
03
How to Initiate a Return
Email us with your order number and details of the issue, including an unboxing video that clearly shows the damage or defect. This helps us resolve your claim quickly.
04
Refund Method
Approved refunds are issued to your original payment method. It may take a few business days for the amount to reflect in your account, depending on your payment provider.
05
Status Updates
We will notify you by email once your return is approved or rejected. For any delay, get in touch with your order number and we will check the status for you.